76 can call CVS Caremark directly at 800-294-5979 to request prior approval for coverage of a brand name drug, or to start the authorization process. Obtaining your Prescription CVS Caremark has a large nationwide network of participating pharmacies. To locate a participating pharmacy, you can check the website noted above, or you can contact the Fund Office for assistance. When you fill your prescription at a participating pharmacy, you should present your CVS Caremark Prescription Drug Card to the pharmacist and pay the applicable copayment. The pharmacy will submit an electronic claim to CVS Caremark for direct reimbursement of the amount that exceeds your copayment. You are not responsible for any paperwork after you make your copayment. Using a CVS Caremark participating pharmacy is the easiest way to fill your prescriptions; however, there are a few pharmacies that do not belong to the CVS Caremark network. If you use a pharmacy that does not accept your CVS Caremark Prescription Drug Card to have your prescription filled, you must pay the pharmacist for the prescription and then seek reimbursement from CVS Caremark by filing a paper claim. CVS Caremark will reimburse you for the allowable cost of the prescription, less the applicable copayment provided that the drug is covered under the terms of the Plan. Paper claim forms can be obtained from the Fund Office. If you have any questions or problems in connection with your prescription drug purchase, please contact the Fund Office at 202-785-8148 or Quantum Health at 866-871-0839 for assistance. Mail Order Program The Prescription Drug Coverage also includes a convenient mail order option that is an excellent alternative, especially in the case of prescription drugs that are used on an on-going basis. Under the mail order program, the CVS Caremark Mail Service Pharmacy will send your prescription drugs directly to the location of your choice, and standard shipping is free. You also have the ability to speak to a registered pharmacist 24 hours a day, seven days a week, and can order refills from CVS Caremark by telephone or through the internet at www.caremark.com . Contact the CVS Caremark mail order department at 800-824-6349 to obtain information about this program or go to the CVS Caremark website at www.caremark.com and register to obtain more information or to complete mail order forms. You also can contact the Fund Office for further information about the Mail Order Program by telephone at 202-785-8148 or 800-457-3481. Specialty Medications CVS Caremark Specialty Pharmacy Services (CVS Specialty) is the exclusive provider for Specialty Medications under the Prescription Drug Coverage. Specialty Medications include select injectable and oral medications that target and treat specific chronic and/or genetic conditions. They are bioengineered proteins, blood derived products, and complex molecules that generally require special handling and dispensing. Prescriptions for these medications are not filled at a retail pharmacy using your CVS Caremark Prescription Drug Card. Instead, you must obtain Specialty Medications through the Specialty Pharmacy Program. The Plan participates in the CVS Caremark Specialty Guideline Management Program, which is designed to promote the appropriate use of Specialty Medications. The Program starts with a review and approval process overseen by clinical specialists at CVS Specialty. When Specialty Medications